Novalynn Fertility FAQs

  • Novalynn Fertility does not accept insurance at this time because we do not want to share our customers personal data with the insurance providers or the Medical Information Bureau. Many insurance companies will reimburse you if you submit the receipt you receive after you complete your order and pay for your test kit. Please note we work to keep our tests affordable without insurance so that our customers are able to maintain their privacy and insurance premium without losing access to the benefits of our specialized testing. We provide the same lab-certified results that you would receive from your doctor's office or clinic for a fraction of the cost and with the convenience and privacy of doing it at home.

  • Novalynn Fertility tests are currently available to residents in 49 U.S. states. We currently do not offer tests to residents of the state of New York. This is due to the state’s regulations around testing. Customer represents and warrants all tests will be ordered by an authorized person with authority to order such testing in accordance with all applicable Federal, State and Local laws.

  • The dry blood collection card is a patented blood collection device which enables simple finger prick blood drop collection.

    The blood collection card contains a special membrane that separates the red blood cells from the blood serum.

    Once the blood sample is placed in the designated area and fully dried on the blood collection card, the patient places the blood collection card into the provided return pouch and mails it back using the downloadable return label and box.

    The blood card storage shelf life has proved to last without issue over the past eight years and our studies continue beyond. The dry blood spot card is a Class 1 Specimen Transport Device and each blood test sample sent in is processed within 24 hrs.

    Our blood card technology eliminates the need for cold storage test tubes, dangerous needles, and painful vein punctures and is the same blood collection card that has been used for nearly a decade in the top US laboratories.

    Each laboratory we use to test your sample is CLIA-certified, meaning it meets or exceeds the highest standards of validity and accuracy to obtain both state and federal certifications and submit themselves to regular inspections.

  • Each kit is packaged with: AD x100 dry blood card, alcohol pad, 3 lancets (you only need one but we provide two additional lancets in case), Band-Aid, dry storage pouch for blood card transport, a set of instructions, barcode labels and return shipping bag. In order to get your prepaid shipping return label, you must register your kit. If your test requires a urine sample, the urine sample collection device is also included.

  • Each lab Novalynn Fertility works with is CLIA-certified (Clinical Laboratory Improvement Amendments). This means they have to meet or exceed the highest validity standards to have both state and federal certifications and regularly submit themselves to inspections.

  • Novalynn Fertility is HIPAA compliant and takes your privacy very seriously. We use state-of-the-art, bank-grade encryption to ensure your data is stored securely, and under no circumstance do we ever sell your data. Regular security audits are conducted to ensure that the server and all ePHI stored on it remain secure.

    We are committed to ensuring the confidentiality, integrity, and availability of all ePHI stored on our servers and will continue to implement appropriate safeguards to protect this sensitive information. If you have any questions or concerns about the security of your ePHI on this server, please contact us at info@novalynnfertility.com.

  • It is important to note that urine samples must be shipped on the same day as they are collected. Delays in shipping may result in the expiration of the sample, which could affect the accuracy of the results.

    Please be advised that shipping on a Thursday, Friday, or Saturday may cause delays in the processing and results of your urine sample. If possible, we recommend shipping your sample on a Monday, Tuesday, or Wednesday to ensure timely delivery.